Field Notes
Documentation, written from the field.
Practical guides for caretakers, inspectors, and tradespeople. Templates you can copy. Workflows that actually work. Stories from Nantucket and the Northeast.
More from the field
The Cleaning Service Property File: What the Building Manager Actually Wants to See
Commercial cleaning is a commodity until something goes wrong. The per-building property file is the proof that separates cleaning contractors who renew from contractors who don't. What the building manager actually wants to see, and how to give it to them.
The Off-Season Caretaker's Walkthrough Checklist for Nantucket Properties
A field-tested, room-by-room checklist for off-season property checks on Nantucket. Frozen pipes, dehumidifiers, mouse traps, generator load tests — what to verify, what to record, what to send the owner.
How to Document Storm Damage for Insurance Claims (A Field Guide)
What insurance adjusters actually look for in a storm damage report, and how to capture it from the field. Photo standards, language to use, and the documentation patterns that get claims paid quickly.
Spring Boat Commissioning: A Marine Service Field Report Template
What to inspect, replace, and document on a spring boat commissioning. A complete walkthrough for marine service techs working out of Nantucket Boat Basin, Madaket Marina, and harbor moorings.
12 Questions to Ask Before Hiring a Nantucket Caretaker
A practical guide for Nantucket second-home owners on what to look for in a caretaker. The questions that separate the professionals from the rest, and the documentation patterns that make a caretaker trustworthy from a thousand miles away.
What Belongs on a Plumbing Service Ticket (Field-Tested Template)
Anatomy of a defensible plumbing service ticket. The fields that matter, the language to use, and why the difference between a sloppy ticket and a clean one is the difference between callbacks and renewals.
Why Customers Don't Read HVAC Reports (and How to Fix Yours)
Most HVAC service reports list what the technician did, not what the customer needs to know. A simple reframe — and a four-section template — that makes the report worth reading and produces fewer callbacks.
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